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Please be aware that our Customer Service Department will not be available from 12:30pm on Friday 24th September for essential training. Our phone lines will open again at 8am and our Customer Hubs will open at 8:30am on Monday 27th September.


Allpay app

The Allpay app allows you to pay your bills from your Apple, Android or Windows smartphone.

Paying your bill

You can pay using your smartphone for:

  • council tax
  • rent
  • invoices from the Council, such as Housing Benefit overpayments, Deane Helpline lifeline charges, licence fees, commercial rents etc
  • business rates

Download the app

Download the Allpay app using the following links or scan the Apple, Android or Windows Phone Store QR code


  • create an account and save your login details
  • start paying your bills

To pay you need your 19 digit payment reference, that is shown under the barcode on your bill, letter or rent card.

Once you have created your account, you can save your payment reference numbers, bank card details and payment amounts so you don’t have to enter them every time you want to pay.