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Coronavirus (COVID-19) information and advice

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Test and Trace Support Payment

In some circumstances, if you are required by law to self-isolate from the 28 September you may be supported by a payment of £500.

Government have announced a financial package to support and enforce self-isolation.

New financial package to support and enforce self-isolation

Who can get the Test and Trace Support Payment?

To get the Test and Trace Support Payment, you must be:

  • asked to self-isolate by NHS Test and Trace either because they've tested positive for coronavirus or have recently been in close contact with someone who has tested positive
  • employed or self-employed
  • unable to work from home and will lose income as a result and
  • currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker's Allowance, Income Support, Housing Benefit and/or Pension Credit.

When can people apply?

These changes will come into effect on 28 September 2020, alongside the legal duty to self-isolate. Individuals who are eligible prior to that date will be able to make a backdated claim within 14 days of the end of their self isolation period.

The scheme opened on the 12 October 2020 and closes on 31 January 2021.

Can I claim if I'm self-isolating after returning to the UK?

The scheme does not cover people who are self-isolating after returning to the UK from abroad, unless they have tested positive for coronavirus or have been instructed to self-isolate by NHS Test and Trace.

Can more than one person in a household claim?

People in the same household can make an individual application if they meet qualifying criteria.

Can I claim more than once?

You can claim more than once, if you are told to self-isolate multiple times.

Can I apply on behalf of someone else?

Applicants can claim on behalf of someone else (eg a son on behalf of a parent) but the payment will only be made into the bank account in the name for whom the application was made (eg in the parent's name)