Please be aware that our Customer Service Department will not be available from 12:30pm on Friday 24th September for essential training. Our phone lines will open again at 8am and our Customer Hubs will open at 8:30am on Monday 27th September.
The necessary information is usually provided to us via a funeral director. If you decide not to use a funeral director, please get in touch with us at the crematorium and we will be able to help you. We will need some information from you, including:
- the name of the deceased person
- the date and time you would like the funeral to take place
- your name and phone number
Once we have this information we will make a provisional booking. You can find out more from our arranging a funeral page.
Services in the crematorium chapel are available every half hour between 9am and 5pm. We would ask for the chapel to be cleared in 25 minutes, so that it is ready for the next service.
The crematorium office is open between 8am and 5pm Monday to Thursday and 8am to 4.30pm on Friday. The chapel can also open on Saturday and Sunday by special request. There is an extra charge for weekend services.
Our Directions for Cremation form has been designed to enable us to have a full understanding of the service requirements. It includes the Directions. This form will need to be downloaded, printed and completed, then uploaded and emailed to firstname.lastname@example.org. Alternatively, it can be posted to The Bereavement Services Team, Taunton Crematorium, Wellington New Road, Taunton, TA1 5NE.