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Independent funerals - transport

As long as you can transport the deceased, it does not matter how they arrive. However, we need either a nameplate, or at the very least, the name of the deceased written on the coffin for our Chapel technician to check when you arrive at the Crematorium.

Collection of Cremated Remains

The physical cremation will take about 1.5 hours. It depends on how many cremations have taken place already as to when the cremated remains can be collected. We ask that you allow us 4 hours after the service before you collect. This would mean that your loved one would need to take priority so we would need to know in advance if for some reason you need to collect the remains quickly.

Otherwise, cremated remains can be collected from the crematorium office from 8am onwards the next working day. You will need to bring some form of identification with you such as passport, driving licence or utility bills so that we can release them to you. The name of the person collecting will also need to match the name provided to us on the Directions for Cremation form and the Cremation Form 1.


We can take card payments either in the office or over the phone on 01823 356 381. Alternatively, we will issue you with an invoice at the beginning of the following month if you would prefer to pay online. Please see our fees and charges page for more information.