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Non payment of business rates

You must pay the instalments shown on your Business Rates bill even if you don’t agree with the amount due.

If you think you’ll struggle to pay your bill, contact us to talk about setting up a special repayment plan. We will usually only do this if you agree to pay by Direct Debit. You can download and complete the Direct Debit Mandate and upload using the general enquiries online form.

What happens if you don’t pay

If you don’t pay a business rates instalment on time, we’ll send you a reminder telling you to pay the sum within seven days.

If you don’t pay this within seven days, we’ll issue you with a court summons. We will add costs of £71.50 to your bill.

Once we issue a summons we’ll only consider setting up a special repayment plan over the remaining months of the financial year and no further. This will be on the condition we obtain a liability order from the magistrates court. We will include the court costs in the repayment plan.

It is very unlikely you will need to attend the hearing in person.

If the court grants a liability order we will pass the case to our enforcement agent for collection. You can avoid this happening by agreeing a repayment plan with us.

Arrears can be pursued through a “court of suitable jurisdiction” and may incur further costs.

It is not a legal defence to say you have money problems or you should be getting a reduction. You should always contact us to discuss your circumstances - there's a good chance we can sort out the problem.

If we take you to court to get a liability order, we will assume you have received all the bills and reminders (notices) we have sent to you unless you can prove you did not receive them.

We will only send notices to your last known address. If you have moved without telling us, it is not a defence to claim the notices were sent to an old address. You must tell us when you move. You can do this by using the change of circumstance online form.