Coal Orchard car park is closed on Monday 17 June due to the Cricket World Cup match

What's in your bill

This guide will help you to understand where to find your council tax:

  • account number
  • account banding
  • instalments and how you pay

How your charge is worked out

This image shows an example council tax bill. Each numbered section is explained in detail after the image.

Example of a Council tax bill with numbered sections
  1. This is your account number. You will need this to talk to us about your bill or to make a payment online
  2. This is the date your council tax bill was issued. Any payments made after this date will not be shown
  3. This is where your property valuation band is shown. To understand banding please visit the Valuation Office Agency website
  4. This is how your charge is worked out and the percentage change from last year
  5. This is will show any exemptions or discounts that have been applied to your bill
  6. This is the bar code if you wish to make payment at an Allpay outlet
  7. This is the total amount you have to pay for the year
  8. This will show you how you pay your bill, for example Direct Debit. If you do not currently pay by Direct Debit and wish to do so, please complete a Direct Debit mandate and upload it to the general enquiries online form
  9. This will show your monthly instalments and the amount payable