Unfortunately the sound quality issues we experienced earlier today have returned. We have escalated the original report to our telephony provider and they are working to resolve the issue. Sorry for any inconvenience caused.
Deane Helpline charges
|Standard Lifeline equipment rental, monitoring of the equipment and Emergency Response||£5.99 per week|
|Service packages – Includes standard lifeline provision and a choice of Telecare peripheral devices||from 5.99 per week|
|GSM Lifeline Equipment – (If no telephone line in the property). Includes GSM equipment rental, monitoring of the equipment, mobile SIM card and emergency response.||£8.49 per week|
|Contact service/welfare calls/medication reminders||£0.86 per call|
|Installation charge (one off charge)||£40.00|
Payment can be made online. The period of any monitoring agreement is a minimum of 3 months.