Council tenants
We give you a welcome pack when you become one of our housing tenants. This is full of useful information so do make sure you keep it safe.
We want you to enjoy a successful tenancy so it’s important that you know what you can expect from us and what we expect from you.
Tenant welcome pack
The pack includes information on:
- tips on moving home and checklists of things to do
- what we do before you move in – carrying out safety checks for example
- how to keep your home in good repair – such as cutting grass and hedges
- how to report a repair
- emergency repairs
- handy tips on simple home DIY – eg replacing light bulbs
- controlling condensation
- paying rent
- understanding your tenancy
- extra help you may need
- disabled facilities grants
- sheltered housing
- Deane Helpline
- moving on when you decide it’s time to find another home
- mutual exchanges
- the Right to Buy
- how to end your tenancy
Related pages
Related tasks
Useful information
External links