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Acuity are carrying out tenant telephone surveys 9 to 21 May 2022 on our behalf. If you receive a call from Acuity the number displayed will be 01273 093939. See for more information

Check your housing choices

We’re here to help to find what sort of housing you could get. You may want to rent or buy. You could be without a home or living somewhere that’s not suitable. Our free housing advice service is for everyone in Somerset West and Taunton. This includes people who are looking for somewhere to live, tenants who rent their home from a private landlord or housing association, homeowners and private landlords.

Changes to Homefinder

Some important changes are being made to Homefinder Somerset this summer. This includes improvements to the website and the online application form. These changes are being made following feedback received from people registered with Homefinder Somerset and organisations who work with them.

Because of the work being undertaken there will be some short term disruption to normal service over the summer.

Already registered with Homefinder Somerset

If you want to make changes to your application, or have made changes but not yet submitted them, the changes must be submitted by Friday 25 June. Any changes that are not submitted by this date will be deleted.

To complete and submit changes to your application please make sure you work through all of the sections, and click 'Submit Form' on the Confirmation page at the end of the form.

It will not be possible to make changes to your application between Friday 25 June and Monday 2 August. You will then be able to make changes to your application again from Monday 2 August.

Register with Homefinder Somerset

If you want to register with Homefinder Somerset, or have started an application but not yet submitted it, please complete and submit your application by Wednesday 28 July. Any applications that are not completed and submitted by then will be deleted.

To complete and submit your application please make sure you work through all of the sections, and click 'Submit Form' on the Confirmation page at the end of the form.

Mutual Exchange on Homefinder Somerset is ending on 31 July

It will no longer be possible to advertise your home for mutual exchange on Homefinder Somerset from 31 July 2021. This decision has been taken following a review of the effectiveness of mutual exchanges on Homefinder Somerset.

You can use other websites to seek a mutual exchange such as Homeswapper or House Exchange. Please contact your landlord for more information.

If you have also registered with Homefinder Somerset, this will not affect your housing application and you will still be able to bid for homes that are being advertised by partner landlords.

Homefinder Somerset

You can apply to Homefinder Somerset if you are:

  • able to show that you have local connections
  • over the age of 16
  • resident in the UK
  • not subject to immigration control

Once registered you are put in bronze, silver or gold band depending on your situation and your need.

Please note that the ID requirement must be provided within 28 days of your application.

Along with housing associations, we advertise vacant properties each week. Each week you can express an interest in up to 3 properties you qualify for.

There is a shortage of social housing and the demand is high. Homefinder is a longer term solution if you’re homeless. If you are threatened with homelessness there’s advice on our homelessness webpage. Our staff have close links with private landlords and can help if you’re looking for a private rented home.


We also provide a service if you’re homeless or about to become homeless. Possibilities include ARC or a private rented home. In some cases we can provide emergency and temporary accommodation if you qualify.