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Please be aware that our Customer Service Department will not be available from 12:30pm on Friday 24th September for essential training. Our phone lines will open again at 8am and our Customer Hubs will open at 8:30am on Monday 27th September.

Emergency housing

If you, or someone you know, needs emergency housing you can find details of organisations that may be able to help.

We can offer bed and breakfast to people in most need. This is decided with a housing officer based on health and well-being, in relation to housing law. We must also see if you’ve made yourself homeless on purpose.

If you’re sleeping rough and you want to see if you qualify for emergency housing by the Council please phone: 0300 304 8000.

We’ll ask about your health, housing history, local connection and any help you get or need. It helps if you’ve got details of any medication, treatment and support you use.

We may ask you where you have lived for the past 5 years. It helps if you bring a list where you’ve lived before, why you left, and if you’ve slept rough.

Open Door Day Centre

  • Address 1A Mount Street Taunton TA1 3QB
  • Provide meals and showers
  • Phone 01823 271996

Rough Sleeper and Outreach Services

  • Contact Streetlink
  • Phone 0300 500 0194
  • Website

Nightstop 16 to 24 years old, P2i

  • Provide room, meal and shower in a home of a volunteer host
  • Phone 01278 726040

Extreme weather