Unfortunately the sound quality issues we experienced earlier today have returned. We have escalated the original report to our telephony provider and they are working to resolve the issue. Sorry for any inconvenience caused.
The risk of legionella within your home is very low, but following these simple precautions will help keep you stay safe:
- if you have been on holiday, or away from home for a few days, you should always run showers, taps and garden hose pipes at a very low rate of flow (dribbling) for 1 minute to avoid aerosol spray generation. Afterwards, you should increase flow rate for a further 4-minutes
- always keep shower heads and taps free of lime-scale build-up, mould or algae
- if you have stored hot water cylinder, keep your hot water stored at 60°C, but be careful of scolding