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Please be aware that our Customer Service Department will not be available from 12:30pm on Friday 24th September for essential training. Our phone lines will open again at 8am and our Customer Hubs will open at 8:30am on Monday 27th September.

Empty homes

Empty homes are a waste of housing and can affect the area around them.

Houses in poor repair can lower the value of other houses nearby, attract vermin, may become unsafe and can become the focus for anti-social behaviour.

Our aim is to work with owners of empty properties to bring them back into use. We can provide owners with information and advice. We work closely with others such as our preferred loan provider, Lendology CIC and HomeFirst Plus, estate agents, managing and letting agents, solicitors, developers and auctioneers.

We can also take action against owners who keep their properties empty without good reason.

All owners or their representatives can contact us using the general enquiries online form for information and advice.