Please be aware that our Customer Service Department will not be available from 12:30pm on Friday 24th September for essential training. Our phone lines will open again at 8am and our Customer Hubs will open at 8:30am on Monday 27th September.
Supported Housing Team
The Sheltered Housing Team provide a range of services and support, including;
- Help on entering the service - viewing the property, signing your tenancy, induction into the home/tenancy and support over the initial 6 week period, after you move in
- Preventing tenancy breakdown – referral to help, advice, support and information to manage your tenancy, for example, advice and information regarding welfare benefits, budgeting, managing money, tenancy responsibilities etc.
- Regular visits to and inspections of the schemes to ensure that the environment remains safe and secure
- Support and referral for relevant aids and adaptations, or disability grants, to enable you to continue to live independently
- Help with moving on, if you want to transfer to another property, do a mutual exchange or end your tenancy
- Installation of individual Lifelines and pendants for you to access support and have regular welfare checks from Deane Helpline
- An annual review and update of your health and care needs, to ensure that Deane Helpline staff are aware of your needs/any changes, and can respond to any calls appropriately
The Supported Housing Team and the patch areas they cover are listed below.
Dawn Lingard, Case Manager Supported Housing
- Taunton - Calway Road, Harnell Close, Milton Close, Monmouth Road, Normandy Drive, Seabrook House, Trinity Road.
Fay Coleman, Case Manager Supported Housing
- Wellington - Bovet Street, Bulford, George Street, Lodge Close.
Georgina Fairbrother, Case Manager Supported Housing
- Taunton - Bruford Close, Chapman Court, Churchill Way, Henderson Close, Manor Drive, Middleway, Roland Close, Willie Gill Court, Tauntfield Close, Charter Walk, South Road.
Richard Lynett, Case Manager Supported Housing
- Taunton - Cheddon Road, Dowell Close, Kilkenny Court, Triscombe Road, Wellesley Street
- Kingston St Mary - Leaches Field
- Bishop Hull - Robin Close.
Michelle Dunn, Case Manager Supported Housing
- Taunton - Crossways, Moorland Close, Moorland Place, Newton Road
- Ruishton - Dinhams
- Stoke St Gregory - Polkesfield
- Creech St Michael - Sycamore Walk.
Kath Jones, Case Manager Supported Housing
- Taunton - Broomfield House, Creedwell Close, Creedwell Orchard, Darby Way, Dorchester Road, Enmore Road, Quantock Road, Slapes Close
- Wellington - Squirrel Court, Stedhams Close
- Wiveliscombe - Plain Pond
Deborah Ayres, Case Manager Supported Housing
- Monkton Heathfield – Bungalows Elm Estate, Heathfield Drive, Richards Crescent
- Taunton - Fletcher Close, Grange Walk, Hope Corner Lane, Lyngford Place, Lyngford Road, Treborough Close, Warwick Road.