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Please be aware that our Customer Service Department will not be available from 12:30pm on Friday 24th September for essential training. Our phone lines will open again at 8am and our Customer Hubs will open at 8:30am on Monday 27th September.

Supported Housing Team

The Sheltered Housing Team provide a range of services and support, including;

  • Help on entering the service - viewing the property, signing your tenancy, induction into the home/tenancy and support over the initial 6 week period, after you move in
  • Preventing tenancy breakdown – referral to help, advice, support and information to manage your tenancy, for example, advice and information regarding welfare benefits, budgeting, managing money, tenancy responsibilities etc.
  • Regular visits to and inspections of the schemes to ensure that the environment remains safe and secure
  • Support and referral for relevant aids and adaptations, or disability grants, to enable you to continue to live independently
  • Help with moving on, if you want to transfer to another property, do a mutual exchange or end your tenancy
  • Installation of individual Lifelines and pendants for you to access support and have regular welfare checks from Deane Helpline
  • An annual review and update of your health and care needs, to ensure that Deane Helpline staff are aware of your needs/any changes, and can respond to any calls appropriately

Sheltered Housing Officers can be contacted on 0300 304 8000 or by using our housing team contact form

The Supported Housing Team and the patch areas they cover are listed below.

Dawn Lingard, Case Manager Supported Housing

  • Taunton - Calway Road, Harnell Close, Milton Close, Monmouth Road, Normandy Drive, Seabrook House, Trinity Road.

Fay Coleman, Case Manager Supported Housing

  • Wellington - Bovet Street, Bulford, George Street, Lodge Close.

Georgina Fairbrother, Case Manager Supported Housing

  • Taunton - Bruford Close, Chapman Court, Churchill Way, Henderson Close, Manor Drive, Middleway, Roland Close, Willie Gill Court, Tauntfield Close, Charter Walk, South Road.

Richard Lynett, Case Manager Supported Housing

  • Taunton - Cheddon Road, Dowell Close, Kilkenny Court, Triscombe Road, Wellesley Street
  • Kingston St Mary - Leaches Field
  • Bishop Hull - Robin Close.

Michelle Dunn, Case Manager Supported Housing

  • Taunton - Crossways, Moorland Close, Moorland Place, Newton Road
  • Ruishton - Dinhams
  • Stoke St Gregory - Polkesfield
  • Creech St Michael - Sycamore Walk.

Kath Jones, Case Manager Supported Housing

  • Taunton - Broomfield House, Creedwell Close, Creedwell Orchard, Darby Way, Dorchester Road, Enmore Road, Quantock Road, Slapes Close
  • Wellington - Squirrel Court, Stedhams Close
  • Wiveliscombe - Plain Pond

Deborah Ayres, Case Manager Supported Housing

  • Monkton Heathfield – Bungalows Elm Estate, Heathfield Drive, Richards Crescent
  • Taunton - Fletcher Close, Grange Walk, Hope Corner Lane, Lyngford Place, Lyngford Road, Treborough Close, Warwick Road.