Customer champion

Job Ref No: TRCCX2
Salary Grade E: £22,911 to £24,799 per annum
Based: Taunton
Permanent
37hrs per week

Closing date for application forms: Monday 22 July 2019 12pm
Interviews: week commencing 29 July 2019

An exciting opportunity has arisen to join our team as a Customer Champion.

We are looking for customer focussed people to join our team and help us provide the best customer experience possible. We are looking for team members who are professional, care about our callers, are ambitious about building an award winning customer service team and have a can do attitude.

As part of the Customer Services team you will be the first point of contact by phone, online chat, social media or in person. You will handle calls in our contact centre, help visitors in our Customer Hubs and give advice, guidance and reassurance to customers with a wide variety of requests.

For an informal discussion about the post, please ring HR on 0300 304 8000.

How to apply

To apply for this role, download and complete the application form and recruitment monitoring forms in line with the job description.

Completed application forms and recruitment monitoring forms should be emailed to recruitment@somersetwestandtaunton.gov.uk quoting the job reference number of the role you are applying for.

Please note we do not accept CVs.