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Please be aware that our Customer Service Department will not be available from 12:30pm on Friday 24th September for essential training. Our phone lines will open again at 8am and our Customer Hubs will open at 8:30am on Monday 27th September.

Taxi and private hire licensing

We are responsible for licensing hackney carriages (more commonly known as ‘taxis’) and private hire vehicles that operate in Somerset West and Taunton. We also licence their drivers.

Although Taunton Deane Borough Council and West Somerset Council has come together to form a new council: Somerset West and Taunton, there are currently still two separate taxi and private hire licensing areas, with separate policies, licence conditions and fare tariff.

Licensed vehicles can be identified by council licence plates, bearing either the Taunton Deane or West Somerset logo, which are displayed on the back of the car. Licensed drivers are identified by a photographic ID badge, which they wear.