Deane House Hub open for appointments
02 December 2020 : Council news, Community
The Deane House Hub has re-opened for appointments only following the end of national lockdown restrictions.
SWT offices remain closed to protect the community and staff while still delivering critical services and ensuring residents are fully supported.
The customer services team are continuing to answer calls between 8am – 6pm, and people are being encouraged to access services online.
However, when a face to face meeting is required appointments can now be made at the Deane House Hub in Belvedere Road.
All visitors and staff will be required to wear a mask unless exempt and to follow social distancing guidelines.
SWT staff manning the interview rooms will be wearing face visors rather than masks to make communication easier and minimise any impact on visitors with a hearing impairment.
The Avon and Somerset Police enquiries desk in the Deane House Hub is also open. No appointment will be necessary but customers may have to queue outside so that social distancing can be observed.
To make an appointment at the Deane House Hub please call 0300 304 8000.
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