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Deane House Hub opening for appointments

08 April 2021 : Council news, Community

The Deane House Hub will re-open for appointments only on Monday 12 April as we enter step two of the Government’s Roadmap out of lockdown.

SWT offices will remain closed to protect the community and staff while still delivering critical services and ensuring residents are fully supported.

The customer services team are continuing to answer calls between 8am – 6pm, and people are being encouraged to access services online.

However, when a face to face meeting is required appointments can be made at the Deane House Hub in Belvedere Road by calling 0300 304 8000.

All visitors and staff will be required to wear a mask unless exempt and to follow social distancing guidelines.

SWT staff manning the interview rooms will be wearing face visors rather than masks to make communication easier and minimise any impact on visitors with a hearing impairment.

The Avon and Somerset Police enquiries desk in the Deane House Hub is also open. No appointment will be necessary but customers may have to queue outside so that social distancing can be observed.