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Coronavirus (COVID-19) information and advice

NHS Test and Trace - Download the app

NHS Test and Trace

The NHS Test and Trace service ensures that anyone who develops symptoms of COVID-19 can be tested quickly. It will also help trace close recent contacts of anyone who tests positive for coronavirus and if necessary, notify them to self-isolate at home to help stop the spread of the virus.

Test and Trace app

The NHS Covid-19 contact tracing app has launched as part of the coronavirus testing and contact tracing programmes in England and Wales. It's the fastest way to see if you're at risk from coronavirus with tools including contact tracing, local area alerts and venue check-in.

How Test and Trace works

If you have symptoms

  1. Self-isolate for at least 10 days as soon as you experience symptoms. Anyone else in your household must self-isolate for 14 days from when you started having symptoms.
  2. Order a test immediately or call 119 if you have no internet access.
  3. You will receive your results. If you test positive you must complete your 7-day self-isolation and your household must complete self-isolation for 14 days from when you started having symptoms. If your test is negative, you and other household members no longer need to isolate.
  4. Share contacts. If you test positive, the NHS Test and Trace service will contact you with instructions of how to share details of people with whom you have had close recent contact and places you have visited.

If you have been in contact with someone who has tested positive

  1. You will be contacted by the NHS Test and Trace service that you have been in close contact with someone who has tested positive.
  2. You will be told to begin self-isolation for 14 days from your last contact with the person who tested positive. Your household does not need to self-isolate with you if you do not have symptoms. They should take care to follow guidance on social distancing, hand washing and avoid contact with you.
  3. Order a test if you develop symptoms or call 119 if you have no internet access. Your household must self-isolate immediately for 14 days.
  4. If you test positive you must continue to stay at home for at least 10 days. The service will be in touch to ask about people you have had close recent contact with. If your test is negative you must still complete your 14 day self-isolation period as the virus may not be detectable yet.

Leaving contact details when visiting businesses and venues

Businesses and organisations are being asked to collect contact details of their visitors. The records will help NHS Test and Trace to reach anyone who may have potentially been in contact with a positive coronavirus case.

Businesses will collect names and contact numbers of customers and visitors and the date and time of the visit. This information will be stored for 21 days and then safely deleted.

Create a coronavirus NHS QR code for your venue