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Please be aware that our Customer Service Department will not be available from 12:30pm on Friday 24th September for essential training. Our phone lines will open again at 8am and our Customer Hubs will open at 8:30am on Monday 27th September.

Garden waste collections

Update 29 July 2021

Somerset Waste Partnership has reluctantly taken the decision to suspend garden waste collections for six weeks, starting on Monday 2 August.

This is a result of the current staff shortages and service disruption caused largely by the national driver shortage and the impacts of Covid-19

We sincerely apologise for the disruption. Every subscriber will automatically have their subscription extended by eight weeks. You do not need to do anything.

For further information visit the Somerset Waste Partnership website.

Subscriptions

Subscriptions for garden waste collections 2021-22 will run from 10 May 2021.

We will no longer send a subscription sticker. Subscription details will be held electronically and loaded onto collection crews in-cab devices. It is therefore important that the subscription address details are correct. Once payment is received, your subscription will be active from the next working day. Collections will only be made from 2021-22 subscribers using bins with lids closed or in paid-for garden waste bags.

From 10 May 2021, your garden waste collection day may change. Full details will be sent to you separately if you are affected. Alternatively, after 1 May you can check online at our website using My Collection Day.

Garden waste bins

Somerset Waste Partnership offer fortnightly garden waste collections to subscribers using pre-paid 180-litre wheeled bins - Yearly charge is £57.20.

If you have not got a garden waste bin, you can ask for one. It can take up to 20 days from order to delivery.

We issue renewal notices for wheeled bins 30 days before the end of the subscription year. New subscriptions can start at any time during the year. You must pay the full year fee for collections until renewals are due. We can’t refund you if you cancel the service during the year. The Garden Waste Collection Service is an annual subscription service. Part-year subscriptions are not available and no refunds will be made for cancellations part-way through the subscription year.

Garden waste sacks

Somerset Waste Partnership also offers garden waste collections in pre-paid paper sacks. The sacks can be ordered through Somerset Waste Partnership. A batch of 10 costs £28.30 and this includes the collection charge.

You will need to book the collection of your garden waste sacks online once you are ready for them to be collected.

The garden waste collection services Terms and Conditions are available on the Somerset Waste Partnership website.

Updates

For all the news on garden waste collections, and top tips on how to recycle more, waste less and save money in your garden and home, sign up on the Somerset Waste Partnership website for the Sorted! ezine, like Somerset Waste Partnership on FaceBook, and follow @Somersetwaste on Twitter.