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Please be aware that our Customer Service Department will not be available from 12:30pm on Friday 24th September for essential training. Our phone lines will open again at 8am and our Customer Hubs will open at 8:30am on Monday 27th September.

New or replacement bins

Please note, if you don’t have a rubbish bin, you can present up-to four refuse sacks per collection that will be accepted. Any paper, cans and tins, cardboard and glass recycling can be put outside for collection in a rigid box, including a cardboard box. Please do not present recycling in carrier bags.

We supply recycling and waste bins if you’ve moved into a home that doesn’t have a waste collection at the moment, such as a newly built property. You can ask for a new waste collection.

General refuse is collected fortnightly in a 180 litre wheeled bin.

Recycling is collected weekly and you should have at your household the following containers:

  • Caddy and Food Bin - recycle all your all cooked and uncooked food waste
  • Black box - plastic bottles, cardboard, food and drinks cans, aerosols and foil
  • Green Box - Glass bottles or jars and newspapers or magazines

You can also ask for replacement or additional recycling boxes or ask and pay for refuse bins if your bins have been stolen or damaged.

Due to coronavirus there are delays with delivery so will be delivered within 20 working days.

Note: Extra recycling materials that won’t fit in your collection box can be left next to it. It’s best to use a something like a carrier bag. If this happens often, you should ask for an additional recycling box.

Full details can be found on the Somerset Waste Partnership website.