Please be aware that our Customer Service Department will not be available from 12:30pm on Friday 24th September for essential training. Our phone lines will open again at 8am and our Customer Hubs will open at 8:30am on Monday 27th September.
Fly-tipping – dumping rubbish - is an environmental crime. If you fly-tip you can be fined or jailed. It’s a blot on our landscape and a threat to wildlife. You must make sure you don’t fly-tip. We can all fight fly-tipping by reporting dumped rubbish and, if possible, who dumped it. Everyone, including businesses, must be responsible for how they get rid of rubbish, even when it’s left your home or premises. If you pay someone to remove your rubbish - man-with-a-van, builders, gardeners, carpet-layers or others - ask to see their waste carrier's licence, and make sure you know where your rubbish will go. If you don’t you could be fined.
For more information check how we can all fight fly-tipping section on Somerset Waste Partnership website.
How to report fly-tipping
- make sure you give the exact spot
- if you don’t know the address include a description of nearest landmark in your report
- take a photograph if you can and include it in your report. We will attend to reported fly-tipping incidents within 5 working days